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Customer Service Coordinator / Dispatcher

Vital Delivery Solutions · Londonderry, NH · Dispatch and customer service

Compensation

$20 – $22 /hr

Employment type

Full-time

Work setting

On-site

Location

Londonderry, NH

Schedule

Day shift

Posted

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Job overview

The Customer Service Coordinator / Dispatcher role is onsite in Londonderry, NH, Monday through Friday from 2:30 p.m. to 10:30 p.m. Compensation is $20–$22 per hour. Vital Delivery Solutions is hiring for its dispatch and customer service team. The role coordinates delivery dispatch and customer communications so deliveries can be billed, monitored, and supported effectively. It handles incoming calls and emails, assists drivers, tracks dispatch deadlines, and completes and files delivery paperwork.

What you'll do

  • Answer incoming calls and manage incoming emails
  • bill and dispatch deliveries using software
  • manage and monitor the dispatch screen and deadlines
  • assist drivers with questions
  • verify and file completed paperwork
  • provide customer service
  • complete a daily shift checklist.

What we're looking for

Skills & competencies
customer service coordinator
dispatcher
londonderry nh
vital delivery solutions
full-time
monday–friday
2:30 p.m.–10:30 p.m.
delivery dispatch
customer service
incoming calls
email management
microsoft office
paid time off
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off.

Why this role

Training provided; prior experience helpful but not required; paid time off.

About the employer

Vital Delivery Solutions is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.

Additional details

Industry sector
49
Industry
Couriers and Express Delivery Services
Occupation code
43-5032.00
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