Field Service Technician II

Job overview

The Field Service Technician II role is onsite in Cuba, MO, and surrounding areas, with travel to service areas and work in varied conditions. Compensation is not specified. Socket Fiber’s stated mission is to bring high-speed internet to communities that need it most. The technician installs and repairs residential fiber-network services, configures customer equipment, and resolves connectivity issues. The role supports reliable customer connections through safe field work, accurate documentation, and professional service visits.

What you'll do

• Perform independent residential installations and repairs
• install and configure routers, modems, and Wi-Fi gateways
• diagnose connectivity issues
• install, terminate, and test network cabling
• document service activities
• operate company vehicles and equipment in accordance with safety protocols and DOT/OSHA regulations.

What we're looking for

Skills & competencies

field service technician ii

fiber internet

residential installation

network cabling

router and modem setup

connectivity troubleshooting

cuba mo

socket fiber

on-call rotation

nights and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life, and vision benefits
• 401(k) with employer match
• free internet in the service area
• coaching and counseling
• tuition reimbursement
• and community engagement opportunities.

Why this role

The posting requires participation in an on-call rotation that includes nights, weekends, and holidays, and a flexible schedule that can include Saturdays or Sundays.

About the employer

Socket Telecom LLC is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.