Service Coordinator

Job overview

The Service Coordinator role is onsite in Springdale, AR. Compensation is not specified. The position coordinates HVAC/R and plumbing services for commercial clients at National HVAC Service. The role keeps daily service operations organized by scheduling calls, installations, and maintenance; dispatching technicians; communicating with clients; tracking work; and addressing urgent requests and scheduling conflicts.

What you'll do

• Schedule service calls, installations, and maintenance based on technician availability, customer priority, and urgency
• dispatch technicians with relevant job information
• communicate appointment confirmations and updates to clients
• maintain service and assignment records
• address emergency requests and scheduling conflicts
• update job status, customer information, and technician schedules in ERP software.

What we're looking for

Skills & competencies

service coordinator

springdale ar

national hvac service

hvac/r

plumbing services

commercial clients

scheduling

technician dispatch

customer communication

erp software

service documentation

full-time

Work arrangement

• Weekend coverage required

About the employer

National HVAC Service is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.