Automotive Service Advisor

Job overview

The Automotive Service Advisor works onsite in Olive Branch, MS. Compensation is described as a competitive pay plan, with no numeric amount specified. The role supports the Homer Skelton Ford Service Department. The advisor serves as the point of contact between customers and service technicians, guiding customers from check-in through repair completion. Clear recommendations, repair coordination, and follow-up help deliver a dependable service experience and support department goals.

What you'll do

• Greet customers
• document vehicle concerns
• write and manage repair orders
• explain recommended services and estimates
• coordinate with technicians and management
• communicate with customers during repairs
• follow up on completed service and satisfaction
• maintain CSI standards and contribute to department goals.

What we're looking for

Skills & competencies

automotive service advisor

olive branch ms

homer skelton ford

customer service

repair orders

service recommendations

technician coordination

customer follow-up

dealership service

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee benefits package, training and development opportunities, and opportunities for growth and advancement.

About the employer

Homer Skelton Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.