Shift Leader

Job overview

The Shift Leader role is onsite in Cambridge, MA; compensation is not specified. The position supports restaurant management and daily operations at THG’s Porter Square location. The role helps maintain guest satisfaction and operational standards while leading shifts, supporting team development, and assisting management with inventory, food quality, labor, and financial results. Successful shift leadership can lead to eligibility for a manager role within THG.

What you'll do

• Oversee restaurant operations while leading a shift
• build guest relationships and resolve service issues
• support sales across in-store, delivery, and catering
• assist with cash handling, loss prevention, audits, labor management, inventory, food quality, and equipment upkeep
• ensure checklists and cleanliness standards are met
• train and develop team members
• partner with managers on recruiting and retention.

What we're looking for

Skills & competencies

shift leader

cambridge ma

thg

porter square

restaurant operations

guest experience

team leadership

inventory control

food quality

labor management

cash handling

loss prevention

training and development

sales support

Work arrangement

• Weekend coverage required

Why this role

The posting describes shift leadership as a first step toward management and states successful shift leading can lead to eligibility for a manager role within THG.

About the employer

THG - 328, Porter Square is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.