Front Desk Agent

Job overview

The Front Desk Agent role is in person in Scottsdale, AZ. Compensation is $19 per hour. The position supports hotel guests through front desk service and daily guest operations. The agent welcomes guests, manages check-ins and check-outs, assists with reservations and inquiries, and responds to guest requests and issues. The role also maintains guest and billing records, follows emergency procedures, and supports night audit processes by reconciling transactions and preparing reports.

What you'll do

• Greet guests and handle check-in and check-out using property management systems
• manage multi-line phone calls
• assist with reservations, changes, cancellations, and inquiries
• address guest requests and resolve issues
• follow hotel emergency procedures
• maintain guest, billing, and incident records confidentially
• support night audit reconciliation and reporting.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

check-in and check-out

reservations

property management system

opera

scottsdale az

85258

$19/hour

full-time

b&b hospitality staffing

guest relations

Work arrangement

• Weekend coverage required

Why this role

Previous hotel experience is preferred but not mandatory; multilingual or bilingual abilities are highly desirable. OPERA or similar property management system familiarity is noted.

About the employer

B&B Hospitality Staffing LLC is hiring for this role. Industry: Temporary Help Services. Sector: 56.