Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Carson City, NV. Compensation is $68,154–$79,743 per year. The advisor serves as the primary customer contact for the dealership service department. The advisor assesses customer concerns, explains maintenance and repair options, coordinates with technicians, and provides updates throughout the service process. By managing appointments and service records and addressing customer questions, the role supports efficient service delivery and customer satisfaction.

What you'll do

• Greet customers and listen to vehicle service needs
• schedule and manage appointments
• explain vehicle issues, repair options, estimates, and timelines
• coordinate with technicians to diagnose and prioritize repairs
• maintain customer, service-order, and vehicle-history records
• provide service updates
• recommend additional services or maintenance
• follow company policies and safety and regulatory requirements.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service appointments

vehicle maintenance

repair options

technician coordination

service records

carson city nv

michael hohl automotive group

$68,154–$79,743/year

dealership service

customer satisfaction

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent and customer service experience are listed as minimum qualifications; automotive service or dealership experience is preferred.

About the employer

Michael Hohl Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.