Bilingual Call Center Specialist

Job overview

The Bilingual Call Center Specialist role is hybrid in Mesa, AZ, with Monday–Friday scheduling; training is onsite in East Mesa. Compensation is not specified. The specialist supports patient communications and appointment coordination for Triton Medical Solutions. The role handles inbound patient calls, identifies needs, and provides helpful service. It also supports appointment scheduling and accurate patient records by gathering demographic information and verifying existing charts.

What you'll do

• Respond to incoming calls
• handle patient call queues
• communicate courteously with patients
• coordinate and schedule appointments
• gather demographic information from new patients
• verify existing patient charts
• attend training
• speak fluent Spanish.

What we're looking for

Skills & competencies

bilingual call center specialist

mesa az

triton medical solutions

hybrid

monday–friday

spanish fluency

inbound calls

patient support

appointment scheduling

patient records

onsite training

east mesa

Work arrangement

• Weekend coverage required

Why this role

Hybrid schedule; Monday–Friday; training onsite in East Mesa; Spanish fluency required; applicants must provide their own computer.

About the employer

Triton Medical Solutions is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.