Front Desk Supervisor — Hotel

Job overview

The Front Desk Supervisor role is onsite in Dublin, OH, at the Embassy Suites Columbus Dublin. Compensation is not specified. The hotel operates 24 hours a day, seven days a week, and this position includes two overnight shifts per week.

What you'll do

• Welcome guests and provide information
• complete check-in and checkout, room selection, key coding, and account closeout
• handle calls and guest messages
• manage third-party internet billing and arrivals
• prepare group arrivals and pre-arrival packets as requested
• train front desk agents
• monitor associate attendance and reinforce policy
• support front desk staff and work with supervisors to maintain a consistent work environment.

What we're looking for

Skills & competencies

front desk supervisor

hotel

hospitality

guest services

check-in

check-out

front desk training

dublin oh

westmont group

overnight shifts

weekend work

holiday work

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• health savings accounts
• optional life insurance
• long-term disability insurance
• 401(k)
• paid time off and holidays
• employee referral program.

Why this role

Requires two years of combined front desk and supervisor experience; includes two overnight shifts per week and weekend and holiday work.

About the employer

Westmont Group is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.