Call Center Training Instructor
Employment type
Full-time
Work setting
On-site
Location
Iowa City, IA
Schedule
Day shift
Posted
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Job overview
The Call Center Training Instructor role is a full-time onsite position based in Iowa City, IA, with compensation not specified. This role supports the MCI Careers team by facilitating new hire training for customer service and sales agents. The role exists to onboard new employees and improve ongoing performance through effective training programs. The instructor is responsible for curriculum development, classroom facilitation, and coaching representatives to meet operational goals.
What we're looking for
- Skills & competencies
- full-timeday shiftiowa city iamci careerscall centertraininginstructoreducationweekend work
- Work arrangement
- Weekend coverage required
Benefits & perks
- Continuous learning and development opportunities
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 13-1151.00
You'll be redirected to the employer's application page.
Listing ID: ac97f1c7-1c6c-452f-80d9-f70fd7eb6547