Residential Counselor, Family Shelter, Tuesday & Wednesday 11:00 p.m.–7:00 a.m.

Job overview

The part-time Residential Counselor role is onsite in Worcester, MA, with pay of $17.51 per hour. The counselor supports Catholic Charities Worcester County’s Family Shelter, which provides temporary emergency shelter and case management for families experiencing homelessness. The role helps operate the shelter, supports guests’ needs, and maintains a safe, welcoming environment that respects client dignity and confidentiality.

What you'll do

• Monitor shelter and client affairs
• assist guests with needs and questions
• maintain shelter order and safety
• complete communication logs and records
• answer phones and provide information and referrals
• ensure food supply and storage safety
• provide crisis intervention as needed
• support housekeeping and life-skills opportunities
• maintain confidentiality and professional boundaries
• and assist with shelter programs and evaluations.

What we're looking for

Skills & competencies

residential counselor

family shelter

homelessness services

crisis intervention

client support

worcester ma

catholic charities worcester county

part-time

tuesday & wednesday

11:00 p.m.–7:00 a.m.

$17.51/hour

human services

Work arrangement

• Weekend coverage required

Benefits & perks

• For employees working 30+ hours per week: health, dental, and vision insurance, 403(b) retirement plan, basic life and AD&D insurance, and FSA and HSA accounts.

Why this role

Schedule is Tuesday and Wednesday, 11:00 p.m.–7:00 a.m. Requires at least two years of human services experience and understanding of homelessness issues. CPR and First Aid certifications are required within one year and annually thereafter.

About the employer

Catholic Charities Worcester County is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.