Customer Care Manager – State Farm Agent Team Member
Compensation
$14 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Kingsport, TN
Schedule
Day shift
Posted
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Job overview
The Customer Care Manager – State Farm Agent Team Member role is onsite in Kingsport, TN, with pay of $14–$20 per hour. Ryan Shumate’s State Farm agency says it helps people protect what matters through community service and customer support. The manager oversees day-to-day service operations and coordinates customer interactions to support a positive experience. The role handles inquiries, supports account and policy needs, coordinates team workflows, tracks service metrics, and contributes to community engagement and outreach.
What you'll do
- Manage customer inquiries and daily service activities
- coordinate team communication and workflows
- assist with account updates, billing inquiries, and policy reviews
- track service metrics and report progress to the agent
- support community engagement and customer outreach.
What we're looking for
- Skills & competencies
- customer care managercustomer serviceinsurance agencyaccount updatesbilling inquiriespolicy reviewsservice metricsfull-timekingsport tnryan shumate state farm$14–$20/hrinsurance licensing
- Work arrangement
- Weekend coverage required
Benefits & perks
- Performance-based bonus, dental insurance, health insurance, paid time off, and vision insurance.
Why this role
The posting says the successful candidate must be able to obtain applicable state insurance licenses.
About the employer
Ryan Shumate - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: ac88515f-2446-4231-89a6-7ebde4493aba