Customer Experience Engineer, SMF and 5G

Job overview

The Customer Experience Engineer, SMF and 5G role is onsite in Seattle, WA; pay is $80 per hour. The engineer supports a customer lab in the 4G/5G domain and works with Cisco engineering, system test, technical assistance, deployment, and account teams. The role helps customers deploy, upgrade, migrate, troubleshoot, and operate mission-critical mobile packet core networks. It combines technical ownership and customer engagement to support successful network changes and ongoing service operation.

What you'll do

• Support customer engagement and technical ownership, SMF deployment and integration, software upgrades and migrations, system testing and solution validation, troubleshooting, and technical documentation.
• Apply 4G/5G, networking, cloud-native, virtualization, automation, and release-management skills to customer environments and coordinate with relevant Cisco teams.

What we're looking for

Skills & competencies

customer experience engineer

smf

5g

seattle wa

cisco client

$80/hr

mobile packet core

4g

kubernetes

bgp

troubleshooting

customer-facing engineering

Work arrangement

• Weekend coverage required

Why this role

The posting describes approximately 10 years of telecom or mobile packet core experience as preferred, with at least five years of hands-on network-function experience highly desirable. Customer-facing technical work includes production changes and troubleshooting.

About the employer

Tekfortune Inc. is hiring for this role. Industry: Engineering Services. Sector: 54.