Service Advisor

Job overview

The Service Advisor is an onsite role in South Bend, IN. Compensation is $55,000–$65,000 per year. M&K Truck Centers is a commercial truck dealership specializing in Mack and Volvo truck sales and service. The advisor helps manage service department activity by coordinating customer appointments, repair updates, and work orders. The role advises customers on vehicle repairs and supports customer satisfaction and profitable service operations.

What you'll do

• Help customers schedule service appointments and provide vehicle status updates
• open and close work orders promptly
• research recalls and repair information through manufacturer websites
• and sell needed maintenance and repairs in an honest, ethical, courteous, and professional manner.

What we're looking for

Skills & competencies

service advisor

south bend in

m&k truck centers

commercial trucks

mack

volvo

customer service

service appointments

work orders

vehicle repairs

$55k–$65k

dealership service

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary and benefits package, including an ESOP program, professional development and growth opportunities, and a supportive work environment.

Why this role

Excellent customer service experience, ability to work closely with repair technicians, strong communication and computer skills, and technical knowledge are required. A business degree or equivalent experience and heavy-duty dealership experience are preferred.

About the employer

M&K Truck Centers is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.