Care Coordinator — Midtown W 44th Street

Job overview

The Care Coordinator works onsite at Spear Physical and Occupational Therapy’s Midtown W 44th Street location in New York, NY. Compensation is $18 per hour. The role supports patient care and the clinic’s patient experience. The coordinator welcomes patients, helps manage appointment flow, responds to calls and emails within the stated response expectations, and guides patients through the out-of-network experience. The position contributes to a collaborative clinic environment focused on patient support and service.

What you'll do

• Welcome patients and visitors
• help maintain clinic appointment flow
• respond to phone calls and emails within two hours when possible and always within 24 hours
• guide patients through the out-of-network experience
• provide customer service
• collaborate with team members.

What we're looking for

Skills & competencies

care coordinator

new york ny

midtown w 44th street

spear physical and occupational therapy

patient care

physical therapy

occupational therapy

clinic operations

patient experience

customer service

$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• One Medical paid membership, mental health benefits and support services, medical, dental, and vision benefits, commuter FSA, 401(k) match, paid time off and holidays, and employee discounts.

Why this role

The posting prefers a BA or BS degree but does not require one; calls and emails are expected to receive a response within two hours and always within 24 hours.

About the employer

Spear Physical and Occupational Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.