Concourse Experience Manager

Job overview

The Concourse Experience Manager works onsite in Summerville, SC; compensation is not specified. The role supports concourse operations at Stars and Strikes Family Entertainment Center. This manager oversees the concourse’s operations and atmosphere, helping meet sales goals while creating memorable guest experiences. The role also trains and maintains team members across a variety of positions and manages the bowling floor, bar, and lane service.

What you'll do

• Manage concourse operations and atmosphere
• meet and exceed sales goals
• oversee bowling, bar, and lane service
• create guest experiences
• train and maintain team members
• ensure cleanliness, compliance, and training validation
• resolve issues affecting guest experience
• review timecards, check deliveries, and monitor inventory quality
• act as Manager on Duty when needed.

What we're looking for

Skills & competencies

concourse experience manager

summerville sc

stars and strikes

guest experience

entertainment center

bowling operations

floor management

team training

sales goals

hospitality

health benefits

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and 401(k) benefits, bonuses, paid time off, and free bowling, laser tag, and gameplay.

Why this role

Family-owned entertainment center with advancement opportunities and benefits including health coverage, 401(k), bonuses, paid time off, and free bowling, laser tag, and gameplay.

About the employer

Stars and Strikes is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.