Director of Branch Operations

Job overview

The Director of Branch Operations role is based onsite in Saint Louis, Missouri, with regular travel to branch stores in Illinois, Missouri, and Kansas. Compensation is not specified. CK Supply distributes welding and gas products and equipment across Missouri and downstate Illinois. The director oversees branch operations and performance, supports sales and customer service, and develops branch teams. The role implements company policies and strategy, monitors scorecard metrics, and works to maintain customer satisfaction, employee engagement, and profitable operations.

What you'll do

• Execute company policy and strategy for customer service and branch operations
• oversee daily functions and compliance
• conduct team check-ins across nine branches
• support weekly L10 meetings
• monitor retail sales and branch accountability
• visit branches in IL, MO, and KS
• manage scorecard performance
• provide administrative sales and customer service support
• support external industry relationships and committees
• enforce safety requirements.

What we're looking for

Skills & competencies

director of branch operations

branch management

retail sales

customer service

team leadership

branch performance

saint louis mo

ck supply

welding supplies

gas products

employee-owned

travel to branches

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, long- and short-term disability, health savings account contribution, flexible spending account, employee assistance program, tuition reimbursement, ESOP, 401(k) match, gym reimbursement, and paid time off.

Why this role

Oversees nine branch locations across Illinois, Missouri, and Kansas.

About the employer

CK Supply is hiring for this role. Industry: Metal Service Centers and Other Metal Merchant Wholesalers. Sector: 42.