Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Saint Petersburg, FL. Pay is $20–$28 per hour. The position supports Cathy Shadwick’s independent State Farm agent business, which markets State Farm insurance and financial services products. The representative helps strengthen the agency’s customer relationships by responding to inquiries, maintaining accurate interaction records, and following up with customers. This customer service work supports a positive client experience and the growth of the insurance business.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

customer inquiries

customer relationships

insurance services

saint petersburg fl

cathy shadwick

$20–$28/hr

full-time

onsite

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, performance-based bonuses, training and development, and advancement opportunities.

Why this role

Previous customer service experience is preferred. Benefits include health insurance, paid time off, performance-based bonuses, training and development, and advancement opportunities.

About the employer

Cathy Shadwick - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.