Restaurant Service Manager

Job overview

The Restaurant Service Manager role is onsite in Cleveland, OH, with annual pay of $60,000. The manager supports service at Fidelity Hotel’s Club Room, a full-service restaurant and bar. Fidelity Hotel describes its work as reflecting Cleveland’s character and supporting the city’s community and creativity. The manager assists the General Manager with outlet operations, staff training and supervision, labor cost control, inventory, guest concerns, and service standards. The role helps ensure the Club Room delivers consistent hospitality while developing team members and maintaining safe, clean operations.

What you'll do

• Assist the General Manager in overseeing Club Room service
• develop staff training programs
• help develop departmental objectives, policies, procedures, and strategies
• train and supervise food and beverage employees
• support scheduling and labor cost control
• address operational problems and guest concerns
• maintain inventory, cleanliness, safety, equipment, and communication across departments.

What we're looking for

Skills & competencies

restaurant service manager

fidelity hotel

cleveland oh

club room

full-service restaurant

food and beverage

staff training

guest service

inventory

annual pay $60,000

hospitality

team development

Work arrangement

• Weekend coverage required

Benefits & perks

• Up to three weeks of paid time off annually
• 50% discount at most New Waterloo restaurants
• health, vision, and dental benefits
• 401(k) matching
• paid holidays
• volunteer pay
• tuition reimbursement
• referral bonuses
• discounts at shops, hotels, and local partners.

Why this role

Prior upscale restaurant experience is required; benefits are offered to full-time employees.

About the employer

6H Management LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.