Operations Manager, Carrier Sales
Employment type
Full-time
Work setting
On-site
Location
Chicago, IL
Schedule
Day shift
Posted
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Job overview
The Operations Manager, Carrier Sales role is onsite in Chicago, IL. Compensation is not specified. The position supports a growing multimodal logistics operation serving customers through transportation services. The manager improves day-to-day transportation operations across truckload, less-than-truckload, and intermodal modes. The role strengthens customer and carrier performance, operational processes, and systems while providing hands-on leadership and helping the organization scale.
What you'll do
- Oversee transportation operations across multiple modes
- manage customer and carrier performance using KPIs and scorecards
- lead customer business reviews and onboarding
- identify root causes and improve service, efficiency, and profitability
- maintain issue tracking and SOPs
- support technology implementations and optimization
- analyze operational data
- assist with RFPs and network optimization
- coach operations personnel.
What we're looking for
- Skills & competencies
- operations managercarrier salestransportation operationsmultimodal logisticstruckloadltlintermodalcarrier managementcustomer operationschicago iltop talent llctms
- Work arrangement
- Weekend coverage required
Why this role
The posting seeks several years of progressive transportation, logistics, freight brokerage, or supply chain operations experience.
About the employer
Top Talent LLC is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- Freight Transportation Arrangement
- Occupation code
- 11-3071.00
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Listing ID: abb98df8-21d3-4da7-b64b-f53b97de9286