Utility Allowance Specialist — Customer Service

Job overview

The Utility Allowance Specialist — Customer Service role is hybrid in Saint Louis, MO, with stated pay of $20 per hour. Zeffert & Associates provides affordable housing compliance services, including utility allowances, tenant file reviews, accessibility, and training. The specialist responds to customer questions by phone, email, and chat, coordinates with internal departments, and enters data in multiple platforms. The role supports accurate and responsive service for customers working in affordable housing.

What you'll do

• Communicate with customers by phone, email, and chat
• answer questions about products, pricing, and availability
• work with internal departments to meet customer needs
• enter data in various platforms.

What we're looking for

Skills & competencies

utility allowance specialist

customer service

affordable housing compliance

utility allowances

phone and email support

chat support

data entry

saint louis mo

zeffert & associates

hybrid

monday–friday

$20 per hour

multifamily housing experience

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, dental and health insurance, employee assistance program, flexible schedule, flexible spending account, life and vision insurance, paid time off, and professional development assistance.

Why this role

The posting specifies hybrid remote work in Saint Louis and a Monday-to-Friday schedule. It requires multifamily housing and customer-service experience.

About the employer

Zeffert & Associates, Inc. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.