Client Service Associate

Job overview

The Client Service Associate role is onsite in Dayton, OH. Pay is $12–$15 per hour. The posting describes a customer service-oriented office environment and opportunities to advance within the organization or as a tax professional. The associate serves as a welcoming point of contact for office visitors and supports client engagement by confirming appointments, following up with past and potential clients, distributing marketing materials, and assisting clients during wait times. The role helps create a positive client experience while supporting office operations.

What you'll do

• Welcome and engage clients
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• provide essential support in the office.

What we're looking for

Skills & competencies

client service associate

jackson hewitt

dayton oh

client service

customer experience

appointment confirmation

client follow-up

marketing materials

tax preparation training

continuing tax education

training and development

employee discounts

$12–$15/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and development, company parties, employee discounts, tax preparation training, continuing tax education, and advancement opportunities.

Why this role

The posting offers training and development, tax preparation training, continuing tax education, employee discounts, and opportunities for advancement.

About the employer

Jackson Hewitt - 2790 is hiring for this role. Industry: Other Accounting Services. Sector: 54.