Bilingual Customer Service Representative — OB/GYN

Job overview

The Bilingual Customer Service Representative — OB/GYN role is onsite in San Antonio, Texas. Compensation is not specified; the posting describes it as competitive. CentroMed provides community healthcare, including care for underserved populations, and emphasizes high-quality, compassionate service.

What you'll do

• Welcome patients and serve as a primary point of contact
• register patients and families seeking healthcare, social services, and counseling
• enter encounter data
• conduct patient financial reviews, billing, collections, and data summaries
• verify insurance and program eligibility
• schedule appointments
• update patient and household information
• assemble records
• follow up on no-shows as directed
• assist clinical teams through observation and notify clinicians of emergencies.

What we're looking for

Skills & competencies

customer service

ob/gyn

bilingual english-spanish preferred

patient registration

healthcare

insurance eligibility

appointment scheduling

san antonio tx

centromed

high school diploma

community health center

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 403(b) retirement plan with company match
• short- and long-term disability
• flexible spending account
• employee assistance program
• travel reimbursement
• paid holidays and floating holidays
• paid time off
• career development opportunities. Benefits start after 30 days.

Why this role

The posting identifies English/Spanish bilingual ability as preferred and requires a high school diploma or equivalent.

About the employer

El Centro Del Barrio is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.