Global Security Systems Service Desk Analyst
Compensation
$75k – $80k /yr
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Global Security Systems Service Desk Analyst is an onsite role based in Austin, TX, with a salary range of $75,000–$80,000 per year. This position manages service requests for enterprise physical security platforms, including access control and video surveillance. The role exists to ensure the stability and performance of global security systems. The analyst contributes to the team by performing advanced troubleshooting and coordinating field responses to maintain operational reliability.
What you'll do
- Manage service requests, troubleshoot software and hardware issues, coordinate field service teams, and maintain system performance.
What we're looking for
- Skills & competencies
- full-timesecurity systemsservice deskaustin txtechnical supportaccess controlcctvtroubleshootingincident management$75k-$80k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Retirement plan, Medical, Dental, Life Insurance, Disability, Employee Assistance Plan, Paid Holidays, Paid Time Off.
Why this role
Ideal for experienced security systems technicians transitioning to a centralized support role.
About the employer
Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Security Systems Services (except Locksmiths)
- Occupation code
- 15-1212.00
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Listing ID: ab98942d-d245-4716-bd7a-35eea3aa1b27