Director of Operations – Security Integration

Job overview

The Director of Operations – Security Integration role is onsite in Raleigh, NC, with the posting describing a regional remit across the Carolinas or Mid-Atlantic and openness to New England. Compensation starts at $140,000 base and varies with experience. The role is for a multi-region electronic security and door-opening integrator scaling across the East Coast. This build-focused leader establishes operational systems for installation and service delivery. The role assesses gaps, designs and implements processes, owns operational P&L, develops training, and manages the sales-to-install handoff to support consistent performance as the business expands.

What you'll do

• Assess gaps across sales handoff, installation, and service delivery
• map future-state processes and execute implementation plans
• own operations P&L and establish dashboards and metrics
• build and run team training and mentoring
• improve technician and project-manager output through operational systems
• manage the sales-to-install handoff end to end.

What we're looking for

Skills & competencies

director of operations

security integration

raleigh nc

network mountain

electronic security

door opening systems

operations leadership

p&l ownership

process design

installation operations

service delivery

training programs

sales-to-install handoff

$140k+ base

Work arrangement

• Weekend coverage required

Why this role

Build role with operational P&L ownership and responsibility for personally designing and implementing processes and training. The posting seeks someone based in or open to the Carolinas or Mid-Atlantic and is open to New England.

About the employer

Network Mountain is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.