IT Support Analyst – Manufacturing Site

Job overview

The IT Support Analyst – Manufacturing Site role is onsite in the Winston-Salem, NC area; compensation is not specified. The role supports a manufacturing company’s facility and its warehouse and production employees.

What you'll do

• Provide onsite support for computers, printers, phones, scanners, handheld devices, and other workplace technology
• manage accounts and access through Active Directory and Microsoft cloud platforms
• support Microsoft 365, Exchange, and Teams
• troubleshoot network and device issues
• support warehouse and manufacturing systems
• coordinate with corporate IT
• track equipment and document procedures
• provide occasional after-hours support and periodic travel to other company locations.

What we're looking for

Skills & competencies

it support analyst

infrastructure analyst

desktop support

active directory

microsoft 365

exchange

teams

network troubleshooting

warehouse technology

winston-salem nc area

onsite

occasional after-hours support

periodic travel

Work arrangement

• Weekend coverage required

Why this role

Serves as the facility’s primary onsite IT resource, with support from the broader IT team.

About the employer

Jones Grove IT Recruiting is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.