Customer Care Red Alert Supervisor
Employment type
Full-time
Work setting
On-site
Location
Milton, TN
Schedule
Day shift
Posted
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Job overview
The Customer Care Red Alert Supervisor is an onsite position based in Milton, TN. Compensation is not specified, and the role supports the customer service operations at Rooms To Go. This role exists to provide leadership to the Red Alert team, ensuring customers receive correct and damage-free products during redeliveries or exchanges. The supervisor will manage staff, track workflow, and collaborate with quality assurance and returns departments.
What you'll do
- Provide leadership and direction to the Red Alert team
- Ensure exchanges are checked and verified
- Work with returns and Quality Assurance
- Manage staff time and performance
- Perform reviews and disciplinary actions.
What we're looking for
- Skills & competencies
- full-timeday shiftmilton tnrooms to gocustomer servicesupervisoronsitebenefits included
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401k, life insurance, disability insurance, paid time off, wellness programs, employee discounts.
Why this role
Leadership role focused on customer satisfaction and process improvement.
About the employer
Rooms To Go is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: ab8bd5e8-a715-4fa3-9c3c-6ef370a6b962