Assistant Front Office Manager

Job overview

The Assistant Front Office Manager role is onsite in Hyannis, MA, with compensation of $23–$26 per hour. Margaritaville Resort Cape Cod is seeking support for its front office leadership team to help maintain smooth operations and a welcoming guest environment. The role assists with daily reception and guest services, supports team training and scheduling, and helps address guest concerns. By coordinating with other departments and supporting check-in, check-out, and reservations, the assistant manager contributes to consistent service and guest satisfaction.

What you'll do

• Assist with daily front office operations, including reception, guest services, and administrative activities
• support courteous guest interactions
• help train, coach, and schedule team members
• monitor guest satisfaction and address concerns
• maintain records and reports
• collaborate with other departments
• assist with check-in, check-out, and reservations
• support staffing, workflow, and day-to-day problem-solving.

What we're looking for

Skills & competencies

assistant front office manager

margaritaville resort cape cod

hyannis ma

onsite

$23–$26 per hour

front office operations

guest services

reception

reservations

check-in and check-out

team scheduling

guest satisfaction

evenings and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and development opportunities
• opportunities to grow leadership skills and advance within the organization.

Why this role

The posting calls for flexible availability, including evenings, weekends, and holidays as needed. Prior supervisory or leadership-support experience is preferred.

About the employer

MARGARITAVILLE RESORT CAPE COD is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.