Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Munster, IN. Compensation is $40,000–$55,000 per year. The position supports Scott Collins, a State Farm independent contractor agent marketing insurance and financial services products. The representative helps reinforce the insurance business’s growth by responding to customer needs, maintaining accurate interaction records, and coordinating follow-up with customers and other agent team members. The work contributes to consistent customer experiences and service to community members.

What you'll do

• Establish customer relationships and follow up as needed, answer customer inquiries and requests, and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

munster in

scott collins state farm agent

insurance

customer inquiries

customer relationships

recordkeeping

communication

$40k–$55k per year

401(k) matching

performance bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, and paid time off.

Why this role

Supports an independent State Farm agent’s insurance and financial services business.

About the employer

Scott Collins - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.