Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in High Point, NC. Compensation is $40,000–$45,000 per year. The position supports Kyle Mills - State Farm Agent in delivering customer experiences that reinforce the agency’s growth. The representative responds to customer inquiries, assists with policy updates and claims, and maintains accurate interaction records. By coordinating with agency colleagues and anticipating community members’ needs, the role helps provide responsive insurance service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

full-time

high point nc

state farm agent

insurance agency

customer inquiries

policy information

policy updates

claims processing

customer records

communication skills

multitasking

paid time off

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Kyle Mills - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.