Office Services Associate

Job overview

The Office Services Associate works onsite in Cleveland, OH, Monday through Friday, 8:00 a.m.–5:00 p.m. Pay is $17.88–$24.28 per hour. RRD provides marketing, packaging, print, and business services to organizations. The associate delivers daily back-office support, primarily reprographics, mail, and intake services, while helping meet client deadlines and service standards. Accurate processing, quality checks, equipment troubleshooting, and clear communication help keep office workflows reliable.

What you'll do

• Use logs and ensure job tickets are complete
• perform reprographics, mail, and intake work according to procedures
• run jobs in the proper order
• communicate job or deadline issues
• meet contracted deadlines
• troubleshoot basic equipment problems
• prioritize workflow and perform quality assurance
• load machines with supplies
• answer calls and emails and interact with clients
• follow site policies and use supplies cost-effectively.

What we're looking for

Skills & competencies

office services

reprographics

mail services

intake

customer service

quality assurance

equipment troubleshooting

cleveland oh

rrd

monday–friday

$17.88–$24.28/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off
• disability and life insurance
• 401(k) with company match
• parental leave
• adoption assistance
• tuition assistance
• employer and partner discounts.

Why this role

Schedule is Monday–Friday, 8:00 a.m.–5:00 p.m.; role includes reprographics, mail, intake, and related office-service support.

About the employer

RR Donnelley is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.