Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Crestwood, KY, with a stated salary range of $40,000–$46,000 per year. The position supports Bill Moriarty’s State Farm insurance agency and its customer service and growth goals. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims and follow-up. Accurate interaction records and coordination with agency teammates help deliver customer experiences that support the agency’s community relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent

policy information

policy changes

claims support

customer records

crestwood ky

$40k–$46k/year

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• 401(k)
• performance bonus
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency describes licensing support, computer-based learning, shadowing, and hands-on mentorship as part of its training approach.

About the employer

Bill Moriarty - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.