Fairway Ford Service Advisor

Job overview

The Fairway Ford Service Advisor is an onsite, full-time role in Greenville, SC. Compensation is not specified. The position supports the Fairway Ford service department at Fairway Auto. The advisor helps customers identify and understand vehicle service needs, prepares repair orders and estimates, and coordinates work between customers, technicians, and dispatch. The role also tracks repair progress, obtains authorization for additional work, schedules appointments, and supports customer satisfaction and service quality.

What you'll do

• Greet customers and gather vehicle information
• identify service needs through discussion, inspection, or road test
• prepare repair orders and cost estimates
• explain recommendations and charges
• schedule appointments
• coordinate with technicians and dispatch
• track repair progress and obtain authorization for additional work
• maintain customer satisfaction and service records.

What we're looking for

Skills & competencies

fairway ford service advisor

automotive service

customer relations

repair orders

cost estimates

service appointments

vehicle maintenance

technician coordination

greenville sc

fairway auto

ase certification

valid driver’s license

Work arrangement

• Weekend coverage required

Why this role

The posting lists an associate’s degree or equivalent experience, related experience, ASE certifications, manufacturer training, and a valid driver’s license among its qualifications.

About the employer

Fairway Auto is hiring for this role. Industry: New Car Dealers. Sector: 44.