Guest Service Representative

Job overview

The Guest Service Representative works onsite in Pooler, GA. Compensation is not specified. The role supports front office operations at Element by Westin. This position provides courteous guest service, handles front desk needs, and supports hotel revenue and guest satisfaction through reservations, service recommendations, and coordination with other departments.

What you'll do

• Greet and register guests, assign rooms, protect guest privacy, and accommodate requests when possible.
• Promote hotel services and repeat business, respond to guest issues, communicate requests to other departments, balance shift transactions, use the property management system, and assist with other hotel areas as needed.

What we're looking for

Skills & competencies

guest services

front desk

hotel operations

guest relations

reservations

customer service

sales

full-time

pooler ga

element by westin

Work arrangement

• Weekend coverage required

About the employer

Element by Westin is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.