Service Coordinator

Job overview

The Service Coordinator role is onsite in Topeka, KS. Compensation is not specified. The coordinator supports Tech Electronics, a technology services company providing low-voltage life safety and communication systems. As the first point of contact for service requests, the coordinator manages customer issues from initial contact through resolution, provides initial technical assistance, and works with technicians and internal teams. The role helps deliver timely support and a strong customer experience.

What you'll do

• Respond to customer requests by phone, email, and website
• coordinate service requests through resolution
• provide customer support and timely updates
• troubleshoot and offer initial technical assistance
• document interactions and requests
• collaborate with technicians, manufacturers, and internal teams
• support service improvement initiatives and ongoing training.

What we're looking for

Skills & competencies

service coordinator

full-time

topeka ks

tech electronics

customer support

service requests

low-voltage systems

life safety systems

technical troubleshooting

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance starting day one
• tuition reimbursement
• ongoing training
• company cell phone
• paid time off and personal time
• disability coverage
• holiday schedule
• medical benefits
• career growth
• certifications and professional development.

About the employer

Tech Electronics is hiring for this role. Industry: Electrical Contractors and Other Wiring Installation Contractors. Sector: 23.