Member Service Representative

Job overview

The Member Service Representative works onsite in Barnesville, OH; compensation is described as competitive but no numeric amount is specified. South Central Power Company’s call center supports members with account and service inquiries; the posting states the position is eligible for hybrid remote work. The representative handles incoming calls and clerical tasks, maintains accurate member account information, and communicates about billing, collections, capital credits, and other inquiries. The role contributes to member satisfaction through careful analysis, sound judgment, and clear service.

What you'll do

• Handle incoming calls and diverse clerical tasks requiring detailed analysis and sound judgment
• maintain accurate member account information
• communicate with members in person and by phone about billing, collections, capital credits, and other inquiries
• use office equipment and perform arithmetic
• operate a 10-key calculator and type at least 40 words per minute. Two years of call-center customer service experience and cash-handling experience are required.

What we're looking for

Skills & competencies

full-time

member service representative

south central power

barnesville oh

hybrid eligible

call center

member accounts

billing inquiries

collections

capital credits

customer service

no visa sponsorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary and a strong benefits package are mentioned
• specific benefits are not detailed.

Why this role

Hybrid remote work is available. The posting requires a high school diploma and states that post-secondary business administration education equivalent to an associate degree is preferred; visa sponsorship is not offered.

About the employer

SOUTH CENTRAL POWER is hiring for this role. Industry: Electric Power Distribution. Sector: 22.