Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative role is hybrid in Durham, NC, with flexible work-from-home options available. Compensation is described as salary plus commission or bonus, with no numeric amount specified. The role supports an independent State Farm agent’s customer relationships and business growth. The representative follows up with customers, develops leads, schedules appointments, identifies customer needs, and markets appropriate products and services. The work contributes to customer experience and the agent’s marketing goals while requiring Spanish bilingual ability and the ability to obtain relevant insurance licenses.

What you'll do

• Establish and follow up on customer relationships
• work with the agent to establish and meet marketing goals
• develop leads and schedule appointments
• identify customer needs and market appropriate products and services.

What we're looking for

Skills & competencies

customer relations representative

durham nc

state farm agent team

hybrid

customer service

lead development

marketing

spanish required

insurance licensing

salary plus commission/bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• paid time off
• 401(k) matching
• performance-based bonus.

Why this role

Spanish bilingual ability is required. Property and casualty and life and health licenses must be obtainable. The position may require travel and irregular working hours. Benefits include health insurance, paid time off, 401(k) matching, and performance-based bonus.

About the employer

Tracey Stidham - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.