Family Peer Advocate – Systems of Care

Job overview

The Family Peer Advocate – Systems of Care role is onsite in Syracuse, NY, with compensation of $19.72–$20.91 per hour. AccessCNY provides person-centered services supporting people of all ages and abilities in community settings. The advocate uses personal experience and judgment to support families of youth receiving Critical Time Intervention and Transitional Residential Settings services. The role helps families identify needs and goals, navigate service systems, and participate in planning and coordination.

What you'll do

• Provide strength-based, family-centered support
• maintain contact with assigned families in homes, community, schools, or agreed locations
• manage a caseload and provide ongoing engagement, advocacy, and follow-up
• help families identify needs, goals, strengths, and barriers
• support caregiver advocacy and system navigation
• assist with access to behavioral health, developmental disability, education, healthcare, and community services
• participate in assigned on-call rotation and/or crisis support
• document services and participate in meetings and outreach.

What we're looking for

Skills & competencies

family peer advocate

systems of care

family support

youth services

syracuse ny

accesscny

full-time

monday–friday

8 a.m.–4 p.m.

on-call rotation

crisis support

$19.72–$20.91/hr

family advocacy

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance for employees working 30 or more hours weekly
• 401(k) match upon hire
• paid time off
• 11 paid holidays.

Why this role

Family Peer Advocate certification preferred; uncertified hires must complete certification within two years, with support consistent with agency policies and program requirements. Lived caregiver experience is strongly preferred.

About the employer

AccessCNY is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.