Multi-Unit Manager — Coffee Cafes

Job overview

The Multi-Unit Manager role is onsite in San Clemente, CA, supporting new Klatch Coffee cafes inside Sprouts Farmers Market in the Southern Orange County market. The listed salary is $55,000–$65,000 per year. Klatch Coffee describes its focus as pursuing excellence and providing a great customer service experience. The role exists to lead cafe operations, develop teams, and grow the business while building community connections. Responsibilities span customer service, store standards, inventory and cost control, staff coaching and scheduling, sales monitoring, coffee education, and local promotions and events.

What you'll do

• Create memorable service experiences
• work alongside the team to meet customer needs and grow the business
• maintain cleanliness and organization
• enforce safety, health, security, maintenance, and cash-handling procedures
• manage inventory and waste
• monitor sales and costs
• address customer feedback
• deploy, coach, and develop staff
• promote coffee education
• schedule and supervise live music, entertainment, and art
• manage store promotions and seasonal products.

What we're looking for

Skills & competencies

multi-unit manager

coffee cafe

cafe operations

retail leadership

customer service

team coaching

inventory management

cost control

coffee education

san clemente ca

klatch coffee

$55k–$65k

Work arrangement

• Weekend coverage required

Why this role

The posting describes a role spending about 80% of time on the floor, with the remainder on administrative and strategy work, and requires at least one year of retail leadership experience.

About the employer

Klatch Coffee Inc is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.