Quality Assurance Coordinator, Social Services

Job overview

The Quality Assurance Coordinator, Social Services role is onsite in Lafayette, IN, with a Monday–Friday schedule from 8 a.m. to 5 p.m. and some flexibility. Starting salary is $24.00; the posting does not specify a pay unit. Dungarvin provides person-centered supports to people with intellectual or developmental disabilities and complex medical needs. The coordinator helps ensure programs meet state regulations and Dungarvin quality standards. By assessing sites, analyzing service data, tracking corrective actions, and working with program leaders, the role supports safe, compliant, and effective services.

What you'll do

• Assess sites for quality assurance concerns and conduct ongoing monitoring and follow-up
• track and review abuse, neglect, and exploitation investigations
• analyze electronic and paper-based data and report quality issues
• provide in-the-moment staff training when issues are observed
• support responses to Requests for Proposals
• work with recruitment, training, and retention leaders
• help identify and train QA reviewers
• develop and communicate prioritized QA goals
• support leadership with policies and initiatives
• assist with quality assessment and service improvement
• ensure licensure and certification requirements are met
• participate in the Safety Committee and related national task forces
• audit employee timecards and approve overtime and mileage within assigned budgets.

What we're looking for

Skills & competencies

quality assurance coordinator

social services

human services

program compliance

site monitoring

corrective actions

idd supports

lafayette in

dungarvin

monday–friday

8 a.m.–5 p.m.

starting salary $24

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, supplemental insurance, flexible spending and HSA accounts, pet and life insurance, 401(k) match up to 3% after one year, paid time off for eligible employees, paid training, and employee assistance program.

Why this role

Bachelor’s degree in a relevant field and at least three years of human services experience required; two years of quality assurance experience preferred. Schedule is Monday–Friday, 8 a.m.–5 p.m., with some flexibility.

About the employer

Dungarvin is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.