Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Bridgeview, IL. Compensation is not specified. The position supports the service department at Advantage Chevrolet of Bridgeview. The advisor coordinates customer service appointments and repair communication, helping customers understand estimates, timelines, maintenance needs, and changes during repairs. The role also supports customer satisfaction and compliance with safety and environmental requirements.

What you'll do

• Schedule service appointments
• collect customer and vehicle information
• greet customers
• prepare written labor and parts estimates and promised times
• monitor repair progress
• communicate estimate or timing changes and obtain authorization for additional repairs
• test-drive vehicles or refer them to a test technician
• advise customers on maintenance
• follow applicable regulations and company safety procedures.

What we're looking for

Skills & competencies

automotive service advisor

bridgeview il

advantage chevrolet

service appointments

customer service

repair estimates

repair coordination

vehicle maintenance

customer satisfaction

dealership

crm preferred

automotive experience required

Work arrangement

• Weekend coverage required

Why this role

Previous service advisor or automotive customer service experience is required; dealership systems or CRM familiarity is preferred.

About the employer

Advantage Chevrolet of Bridgeview Inc is hiring for this role. Industry: General Automotive Repair. Sector: 81.