Shift Supervisor — Launch Family Entertainment

Job overview

The Shift Supervisor role is onsite in Norwood, MA, with pay of $20–$22 per hour. The posting offers part-time and full-time opportunities and states that weekends, holidays, and evenings may be needed. The supervisor supports daily operations at Launch Family Entertainment. The supervisor leads staff during shifts, oversees facility operations, and addresses guest needs and concerns. The role helps maintain safe, clean operations and a positive guest experience while connecting staff with management.

What you'll do

• Oversee daily facility operations, including opening and closing
• supervise, train, and support staff
• monitor safety protocols and facility cleanliness
• provide responsive guest service
• handle scheduling, reports, and inventory
• resolve guest concerns
• act as a link between staff and management.

What we're looking for

Skills & competencies

shift supervisor

facility operations

staff training

guest service

safety

inventory

launch family entertainment

norwood ma

$20–$22/hour

weekends, holidays, and evenings as needed

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training and professional development
• advancement opportunities
• retirement savings for all employees
• medical, dental, and paid time off for full-time employees
• brand perks.

Why this role

The posting offers part-time and full-time opportunities; ServSafe certification is a plus or may be obtained within 90 days.

About the employer

Momentum Enterprises is hiring for this role. Industry: Amusement Arcades. Sector: 71.