Lead Guest Services Team Member

Job overview

The Lead Guest Services Team Member role is an onsite position located in Cartersville, GA. Compensation is $11.95 - $16.95 per hour. This role supports the guest services department at a Pilot Flying J travel center. This position exists to process merchandise and fuel transactions while leading a shift of cashiers. The lead team member contributes to the company's mission by ensuring high-level support for guests and team members, managing shift reports, and maintaining a clean work environment.

What you'll do

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues
• Determine break schedules and team member placement during shift.

What we're looking for

Skills & competencies

full-time

day shift

cartersville ga

pilot flying j

guest services

lead

retail

weekly pay

$11.95-$16.95/hr

no on-call

military friendly

Work arrangement

• Weekend coverage required

Benefits & perks

• Fuel Discount, Nation-wide Medical Plan, 401(k), Tuition Reimbursement, Weekly Pay

Why this role

Fuel Discount, Nation-wide Medical Plan, 401(k), Tuition Reimbursement, Weekly Pay

About the employer

Pilot Flying J is hiring for this role. Industry: Other Support Activities for Road Transportation. Sector: 48.