Lead User Experience Researcher

Job overview

The Lead User Experience Researcher is an onsite role based in Hapeville, GA, with a salary range of $134,900.00 - $224,900.00 per year. This position supports the Cox Automotive enterprise by setting research strategies and guiding programs across multiple product portfolios. This role exists to develop portfolio-level research roadmaps, coordinate multi-team initiatives, and shape long-term product direction. The researcher will establish standards, drive methodological consistency, and partner with Research Operations to enable scalable, high-quality research processes.

What you'll do

• Define portfolio-level research strategies with measurable success criteria.
• Lead multi-team, multi-method research programs.
• Develop advanced personas, journey architectures, and ecosystem maps.
• Apply advanced agentic AI to develop repeatable insight pipelines.
• Partner with Research Operations on governance and tooling.
• Facilitate alignment workshops with senior leadership.
• Mentor senior researchers and oversee repository consistency.

What we're looking for

Skills & competencies

full-time

day shift

hapeville ga

cox automotive

lead

ux research

strategy

research ops

ai-enabled

evidence-based

$134.9k-$224.9k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible vacation policy, seven paid holidays, up to 160 hours of paid wellness time, bereavement leave, jury duty leave, volunteer time off, and parental leave.

Why this role

Requires 6-10 years of applied research experience. Deep command of ethnography, journey mapping, and concept testing is required.

About the employer

Cox Automotive is hiring for this role. Industry: Marketing Research and Public Opinion Polling. Sector: 54.