Wooster Heart Group Patient Services Specialist

Job overview

The Wooster Heart Group Patient Services Specialist role is onsite in Wooster, OH. Compensation is $14.82–$22.32 per hour. The specialist supports the Wooster Heart Group practice by serving as a point of contact among patients, clinical staff, and providers. The role keeps front-office operations organized and helps patients navigate appointments, records, and billing-related processes. Accurate scheduling, communication, and confidential record handling support patient experience and efficient use of provider time and treatment rooms.

What you'll do

• Greet patients and visitors
• answer routine questions and schedule appointments
• maintain records and accounts
• manage practice software, patient portal, and reminder systems
• assist with insurance forms
• coordinate patient flow and notify providers of arrivals or delays
• respond to patient concerns and emergencies
• process mail and messages
• update financial information and collect charges
• schedule follow-up appointments and tests
• obtain prior authorizations
• maintain office inventory
• protect confidential information.

What we're looking for

Skills & competencies

patient services specialist

cardiology practice

front office

patient scheduling

medical records

insurance forms

wooster oh

wooster community hospital

$14.82–$22.32/hr

monday–friday

8:00 am–4:30 pm

full-time

Work arrangement

• Weekend coverage required

Why this role

Monday–Friday schedule, typically 8:00 AM–4:30 PM, 40 hours per week, with a 30-minute unpaid lunch and flexibility based on operational needs.

About the employer

Wooster Community Hospital is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.