Claims Operations Supervisor

Job overview

The Claims Operations Supervisor role is onsite in Hopkins, MN, with an average of three onsite days per week; the posting also identifies offices in Minnetonka, MN, and Madison, WI. The full annual salary grade is $50,800–$87,000, with a typical hiring range of $50,800–$76,125. Medica is a nonprofit health plan serving more than a million members across several states.

What you'll do

• Lead and coach claims operations employees
• assign and monitor work
• manage scheduling, attendance, and performance
• review claims exceeding processor authority
• monitor claim inventory and workflows
• support reporting and payment reconciliation
• investigate discrepancies
• provide claims expertise
• and recommend process improvements.

What we're looking for

Skills & competencies

claims operations

supervisor

medical claims

claims adjudication

team leadership

health plan

medica

hopkins mn

minnetonka mn

madison wi

$50,800–$87,000/year

onsite 3 days/week

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off and holidays
• paid volunteer time off
• 401(k) contributions
• caregiver services.

Why this role

Supports timely, accurate medical-claims adjudication across multiple lines of business; the role may serve as proxy for the Claims Manager.

About the employer

Medica Services Company LLC is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.