District Services Manager, Fayetteville

Job overview

The District Services Manager, Fayetteville role is onsite in Fayetteville, Arkansas, with overnight travel typically 20%–50% of the time. Compensation is not specified. The role supports Home Depot Services sales growth by managing relationships with Service Providers and the Home Services organization. The role exists to improve provider performance, compliance, service coverage, and customer experience across the district. It oversees provider relationships from sourcing and onboarding through performance reviews and issue resolution, coordinating with stores and internal services operations.

What you'll do

• Review customer feedback and resolve customer care cases and escalations
• conduct provider partnership reviews and check-ins
• assess performance, compliance, and metrics
• prospect, evaluate, and onboard providers
• develop improvement plans and maintain a pipeline of qualified partners
• train providers
• conduct job site and installation inspections
• lead compliance reviews and audits
• support store escalations and provider events.

What we're looking for

Skills & competencies

district services manager

service provider management

home services

customer experience

compliance

provider onboarding

installation inspections

fayetteville ar

home depot

overnight travel 20-50%

Work arrangement

• Weekend coverage required

Why this role

The role has no direct reports and typically requires overnight travel 20%–50% of the time.

About the employer

Home Depot is hiring for this role. Industry: Home Centers. Sector: 44.