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Retail Customer Service Lead

PetSmart · Lexington, KY

Employment type

Contract

Work setting

On-site

Location

Lexington, KY

Schedule

Day shift

Posted

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Job overview

The Retail Customer Service Lead is an onsite role based in Lexington, KY. Compensation is not specified for this position. This role supports the PetSmart team, which is dedicated to providing exceptional service to pet parents and their pets. This role exists to drive the pet parent experience through loyalty programs, promotions, and store interactions. The lead is responsible for overseeing store safety, cleanliness, merchandising, and associate engagement, ensuring that the company's mission and values are upheld in all daily operations.

What we're looking for

Skills & competencies
contract
day shift
lexington ky
petsmart
retail
customer service
key holder
management
pet care
associate engagement
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid weekly, health & wellness benefits, 401k with match, paid time off, associate discounts, tuition assistance

About the employer

PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
All Other General Merchandise Retailers
Occupation code
41-1011.00
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