Customer Success Manager
Employment type
Full-time
Work setting
On-site
Location
Broken Arrow, OK
Schedule
Day shift
Posted
Travel
Required
You'll be redirected to the employer's application page.
Job overview
The Customer Success Manager role is based onsite in Broken Arrow, OK, with frequent travel to offsite locations. Compensation is not specified. Rexel USA distributes electrical products, data and wireless communication products, and related supplies. The manager grows and retains recurring revenue by understanding customer needs and coordinating with customers, sales, product specialists, and services. The role guides onboarding, adoption, expansion, and renewal activities and helps customers realize value from automation products and services.
What you'll do
- Build positive working relationships with assigned customers
- manage ongoing customer success engagements and recurring reviews
- serve as the customer contact for recurring-revenue contracts and subscriptions
- communicate value using data and business reviews
- execute onboarding, adoption, expansion, and renewal activities
- identify opportunities and calculate potential return on investment or savings
- review progress with leadership.
What we're looking for
- Skills & competencies
- customer success managerbroken arrow okrexelcustomer relationshipsrecurring revenueautomationonboardingadoptionrenewalsbusiness reviewsfrequent traveltuition reimbursement
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance
- life and disability insurance
- 401(k) with employer match
- paid vacation and sick time
- company holidays and flexible personal days
- tuition reimbursement
- wellness programs
- flexible spending and HSA accounts
- commuter transit benefits
- optional insurance
- employee discounts
- professional development and career advancement.
Why this role
Frequent travel to offsite locations; benefits include health coverage, retirement plan with employer match, paid leave, tuition reimbursement, wellness programs, and professional development.
About the employer
REXEL is hiring for this role. Industry: Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers
- Occupation code
- 11-2022.00
You'll be redirected to the employer's application page.
Listing ID: a9ea351e-a8f5-43ae-913c-0919ae20b3ab