Retail Customer Service Specialist

Job overview

The Retail Customer Service Specialist is an onsite role based in Forest Lake, MN. The starting pay is $18.85/hr. This role supports the retail operations of Sherwin-Williams. This position is essential for achieving sales goals and providing expert product advice. It includes comprehensive benefits and contributes to the company's mission of coloring and protecting what matters.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

forest lake mn

sherwin-williams

$18.85/hr

retail

customer service

sales

onsite

benefits eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, FSAs, disability, retirement, paid parental leave, and vacation.

Why this role

Includes comprehensive health and retirement benefits; $18.85/hr pay.

About the employer

Sherwin-Williams is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.